Privacy policy

Rules of confidentiality
Your data is collected solely for the purpose of offering you our services in the best possible conditions. Our company is committed to respecting your privacy. You will find below the details of how your personal information will be used, such as your name, address, e-mail, ….
These rules concern exclusively the collection of data on our site via the contact forms.

By using the site and filling in forms, you agree to the collection of your personal information which will be used as follows:

What information is collected?
We collect the general contact details of the user, i.e. (depending on the fields available) name, first name, full address, telephone number, e-mail address and information specific to the services for which your request will be made.

What do we do with your information?
The purpose of collecting your data is to respond to your requests for information related to the services and products contained on our website. (catalogue requests, price information, quote requests or general information).

Customer communication: We may use your data to contact you as we consider this exchange to be an integral part of our service. We may use your e-mail and/or postal address to inform you of our news, promotions, and third party offers that may be of interest to you.
You will always be able to unsubscribe at any time by clicking on the “Unsubscribe” link in the footer of each email.

Sharing your information.
Your collected data will never be shared with third party companies.

Deleting your personal information
If your information is stored in a database and used for sending newsletters (see paragraph above: customer communication), you can always unsubscribe by clicking on the link at the bottom of each e-mail.

Conditions of use of cookies
What are cookies?
The site uses cookies, a common practice on many websites. Cookies are small amounts of information stored in text files that are stored on your computer when you visit the site. The information stored in these files will be sent back to our server the next time you visit.

What are cookies used for?
Cookies have two functions: to facilitate navigation on a website, and to collect information, such as the contents of your shopping basket or the password for your user account. This means that the next time you visit our site, you will find the products you placed in your shopping cart, and you will not need to enter your password to log in.

Do cookies store any personal information?
No. Cookies do not store any personal information, nor do they store any information that could identify you as an individual. Furthermore, cookies cannot damage (the files of) your computer.

We use the following types of cookies:

• Functional cookies: Functional cookies are used to facilitate your navigation on our website. We use functional cookies to enable you to add products to your shopping cart, and to find them in your shopping cart when you return to our website. We also use cookies which, when we use the chat facility, allow us to track the transactions you make on screen, and so give us the means to guide you step by step, if necessary. A cookie controls whether the user has chosen to close this explanatory pop-up, so that it does not return to the screen each time. It is also a cookie that is used to stop the cookie information bar from appearing once the user has closed it.
• Cookies used for analysis: These cookies allow us to analyse the browsing behaviour of visitors to our website. We use them to improve the user-friendliness of our website, if necessary.
• Advertising cookies: These cookies enable us to analyse the relevance of the advertisements we publish on our website. In this way, we are able to identify and display the advertisements and promotional offers that best match your interests.